Terms and conditions

Terms and conditions governing the use of our website and the institutional information published therein.

General information

Last update: January 7, 2026

This document sets forth the Terms and Conditions of Use of the JOY Airline website (hereinafter, "JOY," "the Airline," or "the Company").

Accessing, browsing, and using the site constitutes full acceptance of these Terms and Conditions.

JOY Airline is currently in the institutional and operational development stage. At the time of publication of this document, JOY does not sell airline tickets or provide passenger transportation services.

1. Purpose of the website

The purpose of the JOY website is:

  • Provide institutional information about the airline

  • Communicate your vision, values, operating model, and outlook

  • Disseminate news, official announcements, and project progress reports.

The published content does not constitute a commercial offernor does it generate any contractual obligation with users.

2. Marketing status

JOY Airline expressly informs that:

  • The sale, reservation, and issuance of tickets are not enabled.

  • No payments, pre-reservations, or travel commitments are accepted.

  • The routes, services, operating dates, fleet, and fares communicated are for reference only and subject to change.

Any start of marketing will be reported in a timely manner through the airline's official channels and will be subject to new specific terms.

3. Use of the website

The user agrees to:

  • Use the site lawfully and in accordance with current regulations.

  • Do not take any action that could damage, overload, or interfere with the operation of the site.

  • Do not use the content for commercial purposes without express authorization.

JOY reserves the right to suspend or restrict access to the site in the event of misuse.

  • First and last name

  • Email address

  • Contact information

4. Intellectual property

The personal data provided will be used exclusively for:

  • Respond to inquiries or requests for information

  • Maintain institutional communications

  • Inform users of relevant news about JOY Airline, if the user authorizes it.

Under no circumstances will the data be used for commercial purposes related to ticket sales while such activity is not authorized.

 

5. Mandatory or optional nature of the information

The information published on the site is institutional and for guidance purposes only.
JOY does not guarantee that the content is free of errors, omissions, or pending updates.

The Airline shall not be liable for:

  • Decisions made by the user based on published information

  • Direct or indirect damages resulting from the use of the site

  • Technical interruptions, system failures, or temporary unavailability

6. Links to third parties

The site may contain links to third-party websites.
JOY does not control and is not responsible for the content, policies, or practices of such external sites.

7. Communications and contact

Any inquiries made through forms or contact channels available on the site will be treated solely for informational and institutional communication purposes.

The submission of information by the user does not create a contractual relationship with JOY Airline.

8. Protection of personal data

JOY will process any personal data that may be collected in accordance with current legislation in the Argentine Republic and its future Privacy Policy, which will be published in due course.

9. Modifications

JOY Airline reserves the right to modify these Terms and Conditions at any time.
Modifications will take effect upon publication on the website.

10. Applicable law and jurisdiction

These Terms and Conditions are governed by the laws of the Argentine Republic.
Any dispute shall be submitted to the jurisdiction of the competent courts of that country.