Privacy policies
Everything you need to know at this early stage of the airline's development.
Introduction
Last update: January 7, 2026
At JOY Airline, we value and respect the privacy of visitors to our website.
This Privacy Policy describes how personal information that may be provided through the airline's institutional website is collected, used, and protected.
JOY Airline is currently in the institutional stage and does not sell tickets or air transportation services at the time of publication of this policy.
The entity responsible for processing personal data is JOY Airline, operating in the Argentine Republic (hereinafter, "JOY" or "the Airline").
Currently, JOY does not collect sensitive data or financial information.
The only personal data that may be collected is that which the user voluntarily provides through:
Contact forms
Institutional communication channels
Newsletter subscriptions (if applicable)
Such data may include, but is not limited to:
First and last name
Email address
Contact information
The personal data provided will be used exclusively for:
Respond to inquiries or requests for information
Maintain institutional communications
Inform users of relevant news about JOY Airline, if the user authorizes it.
Under no circumstances will the data be used for commercial purposes related to ticket sales while such activity is not authorized.
The provision of personal data is voluntary.
Refusal to provide certain data may prevent JOY from responding adequately to an inquiry, but will not limit general access to the website.
Personal data will only be kept for as long as necessary to fulfill the purpose for which it was collected, or for as long as there is an ongoing communication relationship with the user.
JOY Airline does not sell, rent, or transfer personal data to third parties.
Data may only be shared:
When there is a legal obligation
With technology providers that provide services for the operation of the site, under strict confidentiality conditions.
JOY takes reasonable technical and organizational measures to protect personal data against:
Unauthorized access
Loss
Misuse
Alteration or disclosure
However, the user acknowledges that no data transmission or storage system is completely secure.
The user has the right to:
Access your personal data
Request its rectification, updating, or deletion
Request confidentiality of your information
In accordance with Article 14, paragraph 3 of Law 25,326, the data subject may exercise these rights by means of certified communication.
The Agency for Access to Public Information, the supervisory body for Law 25,326, has the power to handle complaints and claims related to non-compliance with personal data protection regulations.
The JOY Airline website may use technical and analytical cookies for statistical purposes and to improve the browsing experience.
Users can configure their browsers to reject or delete cookies, although this may affect the proper functioning of the site.
The website may contain links to external pages.
JOY is not responsible for the privacy policies or content of such sites.
JOY Airline reserves the right to modify this Privacy Policy at any time.
Modifications will take effect upon publication on the website.
This Privacy Policy is governed by the laws of the Argentine Republic.