Children and Babies

Any child under the age of 2 is considered an infant.

For safety and health reasons, traveling with infants during their first 7 days of life is not recommended.

Babies under 2 years of age must travel in an adult’s arms. Each adult may carry only one baby in their arms: a single adult is not permitted to travel with two babies under 2 years of age. If you prefer that your baby have their own seat, you must purchase a ticket for them and check in advance the requirements for using an approved child restraint system.

Yes. You can check a stroller for children up to 4 years old, in accordance with JOY's terms and conditions.

• Children under 5 years of age: must always travel with an adult.
• Ages 5 to 11: They may travel without an adult only if they sign up for the Unaccompanied Minor service, which is mandatory.
• Ages 12 to 15: The Unaccompanied Minor service is optional.
• Ages 16 and 17: They may travel alone.

In all cases, minors traveling alone must present their national ID card and a written authorization from their parents, certified by a notary public or a justice of the peace.

The person responsible must accompany the minor during check-in and remain at the airport until airport staff confirm the flight's departure. In addition, the person authorized to pick up the minor must arrive at the destination airport in advance and provide proof of identity.

Minors must travel with the appropriate documentation based on their age and who is accompanying them. In some cases, documentation proving their relationship to their parents or legal guardians, a travel authorization, or both is required.

• With both parents or with one parent: the minor's ID and the IDs of the accompanying adults, along with a birth certificate or family registry record to prove parentage.
• If accompanied by a third party: the minor’s and the accompanying adult’s national ID cards, and written authorization from the parents, notarized by a notary public or justice of the peace, stating the personal information of the responsible accompanying adult.
• If traveling alone: The minor's national ID and written authorization from the parents, notarized by a notary public or justice of the peace.

All of our flights operate to or from Jujuy. Therefore, in accordance with the powers granted to it under Law 26,102, the Airport Security Police (PSA) requires proof of travel authorization issued by those exercising parental authority, or a court order, when a minor is traveling alone or with a third party. If you do not fully or partially meet these requirements, please go to the PSA offices at the airport: they are the only authority that can authorize or deny boarding.

No. The crew does not provide individual supervision or constant personal attention, nor do they clean items, personal belongings, or clothing on board.